Mixed feelings on the fins but great service
l bought 2 pairs: one each for my daughter and me. Churchill swim fins are excellent - this is my 2nd pair - 1st pair bought 35 yrs ago. However, quality is spotty: one of the fins was warped/ misshapen. After a brief email exchange, Jack's sent me a new pair after I returned the defective ones - great customer service!
Hey guys thanks for your excellent customer service I'm very grateful for your help. My son ISAAC also loves the Fins . Also we both want you people to know, Nicole's is true professional she's very good at her task GOD BLESS
Great product fast delivery! THANK YOU
"Everything you want from a business Shipping was fast and maintained the integrity of my purchase. Item was in excellent shape and delivered as advertised. Communication & followup is the best I have experienced with any business. Jack’s will be the first place I look when I buy my next board & accessories. Keep up the good work."
"My boys 17 and 14 love Jack’s Surfboards clothing! I recently was not able to find a size online and called customer service and they were able to find it for me at another store and shipped it to me! AMAZING!!!! Thank you!"
"First off, the service from Jack's is superb and personalized, not once did I feel worried about my order as they kept me up to date through ridiculous yet amazing texts. The swim trunks are great, comfy, not too crazy or asking the world to look at me, but comfy and fit nicely per my stature and waist size. I would recommend Jack's Surfboards any day."
"I bought two different sizes online and shipped them to the local store. The received them early and called me right away. I went in tried on both sizes and easily returned the extra."