Excellent customer service. Polite & helpful staff, and prompt receipt of purchased item.
Easy to order, made a great gift.
The email I received acknowledgement of my purchase and thank you I thought was clever so I asked the recipient if it came with a special looking envelope and card with emphasis on a surf shop I was told no. Marketing should step up!!
I loved the enthusiasm shown in each and every notice I received from Jack’s. This purchase was for my grandson in Manhattan Beach, but I live in PA. Wish I could shop in person, but I definitely will be checking in with you later. Love the positive vibes!!!!
I purchased a gift card for my nephew and received a phone call from the store confirming my online purchase. They told me that there is no way to put a birthday note on the card, so they included a separate note for his Birthday. Had a great experience with the store.