Since our start, we've continually strived to be a different type of electric bike company. Many of our competitors will sell you a bike, but when the time comes to help you out with some service they're nowhere to be found. Not Murf. We attribute our success as a company to our customer service and that shows in the number of people that refer their friends and relatives to us. We honor our 2-year warranty without hesitation and strive to offer the best customer service in the e-bike business.