I recently ordered a wet suit, there were two styles of this wet suit right next to each other on the website I was shopping on, one was a chest zip and the other was a back zip, I wanted to order the back zip but selected the chest zip by mistake. Nicole in customer service did everything she could to help me get the problem corrected and a new wet suit on the way, she also included a 20 percent coupon code which helped me with my final cost. I have shopped Jack's twice before and always had a good experience. Their customer service is great. Thank's Nicole!

Great website/technology Great customer service