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We accept unworn, unused merchandise purchased from the Jack's Surfboards website in its original packaging with tags included for a refund of the product. Original shipping charges are non-refundable. You have 30 days from the delivery date to return your goods.

All Gift Card Sales are Final – No Refunds Or Exchanges

Processing Time for orders shipping with ground or economy shipping is 1-3 business days. Orders placed with expedited shipping options and international orders will be shipped same-day or the next business day if placed after 12:00 pm PST.

Regular Jack's order fulfillment hours are Mon to Fri, 9 am to 5pm. We ship from our distribution center in Huntington Beach, CA.

Any orders placed on the weekend or during holidays will begin processing on the next following business day (excluding holidays)

LOCAL PICKUP: Now available at all Jacks. locations. Shop online and get your order fast at your local store. More Details

Now available at all Jacks. locations. Shop online and get your order fast at your local store. More Details